Data Deletion Information


CourseGenie ("we", "us", "our") respects the rights of users ("you", "your") to control their personal data. This Data Deletion Policy outlines our practices regarding the deletion of your data.

Data Deletion Request

You have the right to request deletion of your personal data from our systems. This is sometimes known as the 'right to be forgotten'.

You can request data deletion by contacting us directly at [your contact information]. Once we receive a request, we will confirm whether the request is valid and process it within 30 days.

Exceptions to Data Deletion

In certain situations, we may be unable to fully delete your data. This might be the case if:

There's a unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute.

You have an ongoing contract with us.

We are legally required to keep your data.

Your data is necessary for us to protect our legal interests or perform a task in the public interest.

The data is used for purposes of public historical research and statistics.

Automatic Deletion

In certain instances, we will delete or anonymize your data automatically. This might happen if:

You have not interacted with our services for a certain period of time, which we will define in our retention policy.

The data is no longer necessary for the purposes for which we originally collected it.

Security of Data Deletion

When we delete your data, we use safe, technical measures to ensure the data is inaccessible and unrecoverable.

Changes to This Policy

We may update this Data Deletion Policy from time to time. We will notify you of any changes by posting the new Data Deletion Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or concerns about this Data Deletion Policy or our data practices, please contact us at:


Last Updated: June 7, 2023